Important: Your Consent
By using our website or services, you consent to our Privacy Policy and agree to its terms. If you do not agree, please do not use our services.
1. Introduction
RCS Infotax ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy applies to all personal information collected through our website (www.rcsinfotax.com), mobile applications, and during the provision of our services including GST registration, company registration, MSME registration, GST return filing, and income tax return filing.
We recognize the importance of protecting your personal information, especially in the context of financial and legal services. This policy explains:
- What information we collect about you
- How we use your information
- With whom we share your information
- How we protect your information
- Your rights regarding your information
Key Principle
We only collect information necessary to provide our services and comply with legal obligations. We never sell your personal information to third parties.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our services to you.
2.1 Personal Information
When you use our services, we may collect the following personal information:
| Information Type |
Examples |
Purpose |
| Identity Information |
Full name, PAN number, Aadhaar number, passport details, date of birth, photographs |
Registration, verification, compliance |
| Contact Information |
Email address, phone number, mailing address, office address |
Communication, service delivery |
| Financial Information |
Bank account details, credit/debit card information, GSTIN, income details |
Payment processing, tax filing |
| Business Information |
Company name, registration number, turnover, business activity, documents |
Company registration, compliance |
| Technical Information |
IP address, browser type, device information, cookies data |
Website improvement, security |
2.2 How We Collect Information
We collect information through:
- Direct Interactions: When you fill forms, register for services, or communicate with us
- Automated Technologies: Through cookies and similar technologies when you visit our website
- Third Parties: From government portals, banks, or other authorized sources as required for service delivery
- Public Sources: Information available in public domain for due diligence
Data Collection Flow
Client Provides Information → Secure Collection → Processing → Government Submission → Secure Storage → Periodic Updates
3. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
To provide GST registration, company registration, tax filing, and other requested services
Legal Compliance
To comply with government regulations, tax laws, and other legal requirements
Communication
To send service updates, respond to inquiries, and provide customer support
Security & Fraud Prevention
To protect our services, prevent fraud, and ensure data security
Service Improvement
To analyze usage patterns and improve our website and services
Marketing
To send relevant updates and offers (with your consent where required)
Legal Basis for Processing
We process your personal information based on: (1) Your consent, (2) Performance of contract with you, (3) Compliance with legal obligations, (4) Legitimate business interests.
4. Information Sharing and Disclosure
We may share your information in the following situations:
4.1 With Government Authorities
As required for service delivery, we share necessary information with:
- Goods and Services Tax Network (GSTN)
- Ministry of Corporate Affairs (MCA)
- Income Tax Department
- MSME Ministry
- Other regulatory bodies as required by law
4.2 With Service Providers
We may share information with trusted third parties who assist us in:
- Payment processing
- IT infrastructure and hosting
- Legal and audit services
- Communication services
4.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Court orders or legal processes
- Government requests
- To protect our rights, privacy, safety, or property
- To prevent or investigate wrongdoing
We Do NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
5.1 Security Measures
- Encryption: SSL/TLS encryption for data transmission
- Access Controls: Strict access controls and authentication
- Regular Audits: Security audits and vulnerability assessments
- Employee Training: Regular privacy and security training for staff
- Secure Storage: Encrypted storage and secure data centers
5.2 Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill the purposes for which it was collected
- Comply with legal obligations (typically 6-10 years for tax records)
- Resolve disputes and enforce our agreements
Your Responsibility
You are responsible for keeping your account credentials confidential. Please notify us immediately of any unauthorized access to your account.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request copies of your personal information we hold
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information (with exceptions)
Right to Restrict
Request restriction of processing your information
Right to Object
Object to processing of your personal information
Right to Portability
Request transfer of your data to another organization
6.1 How to Exercise Your Rights
To exercise any of these rights, please contact us at privacy@rcsinfotax.com. We will respond within 30 days and may ask for additional information to verify your identity.
Important Note
Some rights may be limited by legal obligations. For example, we cannot delete information required for tax compliance or legal proceedings.
7. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience.
7.1 Types of Cookies We Use
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Required for website functionality and security |
Session |
| Analytics Cookies |
Help us understand how visitors use our website |
2 years |
| Preference Cookies |
Remember your settings and preferences |
1 year |
| Marketing Cookies |
Track effectiveness of marketing campaigns |
90 days |
7.2 Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may affect website functionality.
Most browsers allow you to:
- See what cookies are stored and delete them
- Block third-party cookies
- Block all cookies
- Delete all cookies when you close your browser
8. Children's Privacy
Our services are not directed to individuals under the age of 18 ("Children").
Important
We do not knowingly collect personal information from Children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a Child without verification of parental consent, we will take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date at the top
- Sending you an email notification (for major changes)
- Adding a notice on our website homepage
9.1 Recent Changes (Version 2.0 - January 2024)
- Added detailed data collection table
- Enhanced rights explanation with visual grid
- Included cookie policy details
- Added data flow visualization
- Updated contact procedures
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Acknowledgement
By using RCS Infotax services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.
Effective Date: January 15, 2024
Previous Update: June 15, 2023
